Payment methods and Refunds

Payment methods and Refunds

Thesslcert guarantee 100% refund for any SSL certificate placed within 30 days. Found a better solution or just changed your mind, It does not matter what is the reason for cancellation. We refund payments to the same sources they come from, we accept PayPal, Skrill, Webmoney (Paymaster24), direct bank wire transfers or we can refund back to your account balance for future purchases.

It is very easy to request a refund, all you need is to log in to the Client area, find your order and click Cancel order button. Our managers would shortly review your cancellation request.

PayPal, Skrill and Webmoney refunds are processed immediately; however, a bank wire transfer may take few days depending on your bank and country rules. Please note, we do not guarantee the refund if CA (Certificate Authority) revoked SSL certificate for reasons like Man-in-the-middle attack or fake documents provided within verification process.

Refunds for LEI codes are not applicable as they are issued for at least 12 months without option to revoke. We refund orders for LEI codes in case requests rejected by LOU/GLEIF. TrulyTrust services is also not a subject of a complete refund.

Payment rules and methods

We accept multiple payment methods to serve you best. Contact us to discuss any suggestions as we may consider accepting different payment ways. The current payment gateways we accept listed below:

PayPal + credit cards

We accept PayPal gateway as it is one of the best and most popular payment processing globally. It is possible to use Visa, Mastercard, Discover, and American Express credit cards, and direct wire transfers to pay for our services with PayPal. All refunds are processed immediately.

Skrill + credit cards

Skrill, previously known as MoneyBookers, is the 2nd largest providers of online payments in the World. We allow using Skrill as Credit card gateway, even with Maestro cards. Skrill process SkrilDirect, Sofort, Neteller, PaySafeCard and SWIFT methods. However, they have strict rules for credit card processing and may reject payments from regular credit cards. We suggest PayPal in those cases.

We accept Webmoney

Webmoney is the most common payment gateway in Russia and CIS countries since 1998. Online users and e-commerce users use their instant send/receive payments. We do not charge any commissions in the case of Webmoney payments. Refunds are processed immediately after a cancellation case review.

Bank Wire transfers (SWIFT)

Bank Wire Transfer payments (SWIFT) are welcome for all our customers and partners. Receive automatically generated PDF invoice including all company and bank credentials with every purchase within our system. It takes around 1-2 working days to receive payments within Europe and may take a bit longer from other countries. Send us payment confirmation for instant processing.


There are people out there who try to cheat and do a chargeback after successful reception of their ordered products. We will suspend such accounts with revocation of SSL certificate if that happens. We may also warn other online SSL providers about your methods of work to disallow you buy SSL from elsewhere. You will need to pay outstanding invoice and Penalties of 100$ in order if you wish to reactivate your account.